Privacy Policy
Last updated: April 18, 2025
1. Information We Collect
At CitiGlide Travel and Tours, we value your privacy and are committed to protecting your personal information. We collect information that you provide directly to us, including:
- Name, email address, and phone number when making bookings
- Communication preferences and booking history
- Payment information for processing transactions
- Any other information you choose to provide
2. How We Use Your Information
We use the information we collect to enhance your travel experience and improve our services:
- Process your bookings and provide our services efficiently
- Communicate with you about your bookings and travel arrangements
- Send you personalized marketing communications (with your consent)
- Improve our services and website functionality
- Ensure compliance with legal and regulatory requirements
3. Information Sharing
Your trust is important to us. We do not sell or rent your personal information to third parties. We may share your information with:
- Trusted service providers who assist in our operations
- Partner hotels and transportation services to fulfill your bookings
- Law enforcement when required by law
4. Data Security
We implement industry-standard security measures to protect your personal information. Our security practices include:
- Encrypted data transmission
- Secure server infrastructure
- Regular security audits
- Restricted access to personal information
5. Your Rights
We respect your privacy rights. You have the right to:
- Access your personal information at any time
- Correct any inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request a copy of your data
6. Contact Us
Email: bookings@citiglide.com
Phone: +27 82-601-6245
Address: 3 Hawthorne Crescent, Thornton, Cape Town, 7460
If you have any questions about this Privacy Policy or our practices, please don't hesitate to contact us.